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## If you're reading this, it means that you're probably experiencing difficulties with the Audinate Dante Virtual Sound Card. And while we know that this is no walk in the park, never fear! Below are some tips to help get you through these tough times. Did your soundcard software stop working? If so, make sure to update your operating system and/or driver. Make sure to restart your computer before continuing on to avoid any errors with restarting after installing new updates. Is your installation still not working? Try deleting all of the files related to Audinate Dante Virtual Soundcard from within C:\\Program Files\\Audinate\\Core-DVL-1\\. If that doesn't work, search within your C:\\Program Files\\Audinate\\Core-DVL-1 folder for any hard links to the Audinate Dante Virtual Soundcard folder. If this still does not work, you can try deleting all of the Audinate Dante Virtual Soundcard files or folders in your Windows/Program Files//Audinate\\Core-DVL-1 folder. Is your installation working properly? If not, make sure to check out our troubleshooting section below. Troubleshooting Section: If you're still having issues with your Audinate Dante Virtual Soundcard installation, try the following troubleshooting steps. If you still can't find a solution to your problem, feel free to leave us a comment down below and we'll try our best to help solve your issue. Check your Windows Device Manager for any potential conflicts by right-clicking on "Computer" or "My Computer" and selecting "Manage". Select Device Manager from the left-hand menu, and check if there are any "Red X's" indicating any conflicts. This step can be especially helpful if your device seems to work properly in some applications but not others. If you have any "Red X's" then proceed to the next step. If there are no "Red X's", then try downloading the latest drivers from the Audinate Dante Virtual Soundcard website. If you don't have a high-quality sound card, you can do a quick test with the free program 'Sound Test'. Try installing this program and see if your device can be detected by it. If so, try running this program to see if it works for you as well. Try disabling antivirus/firewall applications, as some may interfere with Audinate Dante Virtual Soundcard installation and/or cause problems for your computer with certain applications. If you're experiencing difficulties with your Dynamic Input Device streaming from a separate source, try plugging in a headset or device that outputs to a microphone jack. Note: Make sure to disable your device's microphone within its settings. Try resetting your Audinate Dante Virtual Soundcard to the default settings by going to the following path: C:\\Program Files\\Audinate\\Core-DVL-1\\bin\\dante_vsp.exe -reset. If that doesn't work, try deleting all of the Audinate Dante Virtual Soundcard configuration files that are located within the /var/lib/dante directory. cfa1e77820
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